Return Policy

At Ideal Mobile, customer satisfaction is important to us. If you are not satisfied with your purchase, please review our return policy below.

1. Return Eligibility

Products may be eligible for return if:

• The item received is damaged or defective
• The wrong item was delivered
• The product is unused and in its original condition and packaging

2. Return Request Time

Customers must request a return within 3 days of receiving the order.

3. Non-Returnable Items

We do not accept returns for:

• Used products
• Products damaged by customer misuse
• Items without original packaging
• Clearance or sale items

4. Return Process

To request a return, please contact us with:

• Your order number
• Product images (if applicable)
• Reason for return

Our support team will guide you through the process.

5. Return Shipping

Customers may be responsible for return shipping charges unless the issue was caused by our mistake.

6. Contact Us

Ideal Mobile
Multan, Pakistan
Email: idealmobile.support@gmail.com